Privacy Policy | Knowledge Connection

Welcome to Knowledge Connection. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

1. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, phone number, payment details, and any other details you provide when registering or booking services.
Usage Data: IP address, browser type, operating system, and browsing behavior on our website.
Cookies and Tracking Technologies: We use cookies and similar tools to enhance your user experience and analyze website performance.

2. How We Use Your Information
We use your information for the following purposes:

To provide and manage tutoring services.
To process payments and invoices.
To improve our website and services based on user feedback.
To communicate important updates, offers, and service notifications.
To ensure compliance with legal and regulatory obligations under UAE data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:

With tutors for scheduling and service delivery purposes.
With third-party service providers (e.g., payment processors) who assist in operating our business.
When required by law, legal processes, or to protect our rights.

4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices
Under UAE data protection laws, including the PDPL, you may have the right to:

Access, correct, or delete your personal data.
Object to or restrict processing of your personal data.
Request data portability where applicable.
Withdraw consent for data processing, where applicable.
File a complaint with the UAE Data Office if you believe your data rights have been violated.

To exercise any of these rights, please contact us at admin@knowledgeconnectionemirates.com.

6. Cookies and Tracking Technologies
We use cookies to enhance your experience and analyze website traffic. You can manage cookie settings through your browser.

7. Retention of Data
We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: admin@knowledgeconnectionemirates.com
Phone:+971507757491

By using Knowledge Connection, you consent to this Privacy Policy.